Patient Loyalty

Changing patient population is a fact of life in any dental practice. Therefore, patient retention is vital to the success of the practice. Patients move and patients die, but the majority of patients leave their dentist because there is a perceived attitude of indifference and a lack of a strong relationship that builds the loyalty needed for the patient to stay put.

Our communication programs focus on building the bond between you and your patients and/or referral sources, giving them a reason to return to you again and again and opening the pathway to more referrals.

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E-newsletters and/or printed newsletters are delivered monthly to your patients or referral sources to keep the channel of communication open, build loyalty and generate referrals.

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