Five Key Ingredients to Customer Relationship

Some business owners we’ve talked with lately are in a bad situation. Their business is way down. I’m not talking about what almost everyone has experienced with revenue not being like it was and business not growing in leaps and bounds like before. I mean they are...

We Want a Deep and Different Connection

My message last week about building loyalty with your clients, patients and customers by sending a printed newsletter just scratched the surface. What I talked about was merely one of the best ways to connect. What I want to talk about today is why this is so...
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