Rewarding Loyal Customers

Rewarding Loyal Customers

Reward Your Repeat Customers The sales cycle is now a never ending process. We used to look at the sales cycle as filling the funnel at the top, a prospect, and moving the top of the funnel to the bottom, a buyer. The sales cycle ended after the purchase was made....

What’s the Magic Word?

Appreciation. First a quote from Mother Teresa of Calcutta. “There is more hunger for love and appreciation in this world than for bread.” Isn’t that the truth? We all want love and appreciation. Showing customer appreciation can certainly go a long way in...

Why Someone Refers

The reason a customer refers another customer to you is because they truly believe their friend or family member will benefit from your product or service. A thank you note or gift as an incentive is a great way to show appreciation for the referral but it will not be...
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