Customer Relationship Strategy-Ingredient #5

Over the past five weeks we have covered four main ingredients to building a customer relationship strategy, a necessary part of your marketing plan. To view the previous four ingredients, start here. The last ingredient is one that is becoming more and more critical...

Are You Giving Your Customers The Royal Treatment?

We just returned from vacation. We used our frequent flyer miles for two of our three airline tickets. My regular, “go-to” airline put us on another carrier for the first leg of our trip. Big mistake on their part. First, let me tell you about the third ticket we also...
Skip to content